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Search results for “Hotel web”
Accor’s renewed focus – aspirational and experiential aspects of a guest
06/11/2019
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4:16:13 PM
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The driver for Accor going forward is the renewed focus on live + work + play aspects of a guest and owning the relationship, drifting away from being just owner of properties.
Hopper out to disrupt $800 billion global online travel market
04/03/2019
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10:03:45 AM
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Hopper sells between $1 and $2 billion worth of travel a year for about $18 billion tracked on it, it is still taking a patient long-term strategy.
Hotels' direct bookings making up ground on OTAs
02/26/2019
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6:28:51 PM
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By 2022, Phocuswright predicts, direct bookings are on track to grow to a 50% share.
Simple CX = customer delight, but what about fraud prevention?
03/17/2019
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6:58:12 PM
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Simple experiences that mean convenience and control for shoppers are welcome. But they also mean a bigger threat as far as fraudulent transactions and account takeover are concerned.
Hotelbeds: Year-end review and forecast trends for 2019
12/12/2018
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12:03:43 PM
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The biggest challenge for travel intermediaries and distributors is to stay relevant to hotels. But for many people in this space, the copycat model is becoming increasingly harder to justify, as they are not delivering extra value to hotels.
Direct bookings and web presence beat mobile and personalisation as hotel priorities
03/29/2017
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11:19:43 AM
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SiteMinder found that the top business focus for hotel owners this year is to increase their direct bookings and improve their online presence.
Amex is reinventing rewards using blockchain
01/14/2019
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5:31:52 PM
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The blockchain doesn’t record personal information like the card member name and card details. Instead American Express tokenizes that data.
Hotel revenue management: solutions, best practices, revenue manager’s role
01/06/2019
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11:20:51 AM
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While revenue management is focused on the whole revenue of a business, including ancillary revenue and spending, yield management focuses on the price and the volume of sales.
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